Member & Pass Holder Updates


Studio closed – sat 21st March – ?
Online classes available now here

While we are pretty devastated that we won’t be seeing all of your wonderful faces everyday at the studio, we are so full of gratitude for our community, our wonderful Calm Crew who have supported us, grown with us and stuck with us through it all.
We hope to grow in a new way with you as we take classes online, live-streaming some of your favourite sessions that you can enjoy in your own home.

This isn’t closure forever, we will be back, and we can’t wait to go on this new online journey with you all.

We have placed below the measures we are taking for all active pass holders & members, so please read to see what will happen with your pass.

Class Pass/No-Contract Pass Holders:
We will be extending all Drop-In’s, 5 & 10 Class Passes, Into Offers & Kids Class Passes that were due to expire or are actively in use during this time.
We will be extending your passes on a case by case basis when we are able to return to a fully functioning studio.
This means, when we return to our regular schedule and you’re ready to attend classes again, you can email us at hello@calmcollective.com and we will extend your pass,

Members/Contract Holders:
We have big favour to ask our members, and we understand that for some this may not be possible, however for those that are able to, and wanting to, we would be incredibly grateful if you could keep your membership running during this time; for us, memberships are a continuous stream of income that goes towards the running costs of the studio.
You are of course welcome to suspend your membership, we will be suspending contracts up to 1 month (31 days), or you can terminate should you need longer. Please email us at hello@calmcollective.com and we will happily suspend or terminate your contract.

Workshops:
We are currently working on postponing workshops & finding new dates to enjoy the same wonderful experiences.
Those booked onto any postponed workshops will receive information on this & will be offered the choice of switching to the new date, another workshop or a credit to their account for future purchases.

On a personal note, we are a family run business, not a large company, and we rely on sales to keep us afloat month to month; we would ask that during this time you respect the Terms & Conditions we have had since we opened, which is that no refunds are given on passes.
We will happily extend your passes or credit your account for future purchases.
As per our T&C’s you are entitled to a refund if you haven’t used your pass to book onto any classes, and within 10 days of purchase.