FAQ’s

How do I sign up for Calm Collective classes?

We take all bookings and payments via our website. Simply register an account with us, choose a pricing option that suits your needs and book your classes via our schedule page.

Our classes can be booked up to 30 days in advance.
The cut off time for class bookings is 15 minutes before the session begins.

Do I need to bring anything with me?

While we do have clean equipment for you to use at the studio, such as Yoga Mats, blocks, blankets & bolsters; you must bring your own equipment to be extra safe during Covid-19 crisis if you have them.
You can purchase brand new equipment at the studio.

Can I attend the studio without being a member?

Of course, anyone can attend classes, events or workshops at the studio.
You do not need to sign up to a membership to join our classes, we offer pay as you go options as well as monthly contracts.

How do I cancel a class?

To cancel a class, simply login to your account, go to your schedule & press “cancel” next to the session you wish to cancel.
You can also email or call to cancel a session.

Calm Collective has a 3-hour late cancellation policy for all studio classes.

Late Cancellation: If you cancel your visit within 3 hours of class start time, your pass will be deducted as if you attended. There is a £3 fee for Unlimited Pass holders (Unlimited Members & Introductory Offer users)

Early Cancellation: Any cancellation made before the 3 hour window will result in the pass being returned to your account for future use.

No Show: Should you not attend and fail to cancel; your pass will be deducted as if you attended & you will be charged a £5 ‘no show’ fee

Workshops: have a 24-hour cancellation policy & all events are non-refundable. 
Should you cancel before that date you will be given options for transferring your pass to another event or crediting your account.

Online classes: There is no cancellation policy for online sessions, you can cancel up to class start time.

How do I prepare for an Online Class?

You may prefer to practice at home with our live-streamed sessions, if this is the case, make sure you have a quiet and comfortable space to practice with enough room to move around.

We stream our classes via Zoom – while you don’t need an account with Zoom, you will need to download the application to your prefered viewing device.
You can download Zoom here

You will be sent the link to the class 30 minutes before the session is due to begin.
If you do not receive your link before class, please check your email spam folder or contact us before the session begins.

Do you have parking?

There is a 50 car car park directly behind the studio via Old Farm Avenue, as well as residential roads, Sidcup station & Co-Op car park.

What do I wear to class?

Wear comfortable exercise clothes to your sessions.

For floor based sessions such as Restorative Yoga, Yin Yoga or one of our Sound Therapy events, you may wish to wear extra layers as your body temperature drops during relaxation.

Is there a minimum age requirement?

We offer classes for all ages at Calm Collective.
Our regular studio classes can be attended by anyone over the age of 13.
For safeguarding reasons, those between the ages of 13-16 must be accompanied by a parent or guardian over the age of 18 to attend our regular studio classes.

We do offer specific Kids & Teen Yoga classes alongside our normal sessions.

STUDIO OPENING 17th MAY! Check out all of our available prices and exclusive offers and book your classes now!