Booking System Changes

Exciting Updates – New Booking System & Membership Options

Dear Calm Crew,

We’re writing with some important news about our booking system. After 7½ years with Mindbody, we’ve made the decision to move to Momence. Many of you (and we too!) have experienced challenges with Mindbody, and we believe this change will make things simpler and smoother for everyone.

What this means for you

  • When you next go to book a class on our website, you’ll simply be prompted to create a new password.
  • As long as you use the same name and email address as your Mindbody account, all your bookings and account details will remain the same.
  • Our website remains unchanged, so you’ll still book as normal through it.

New benefits coming soon

Over the next few weeks, you’ll notice new features as we roll out Momence:

  • A dedicated booking app.
  • Sliding scale pricing options on selected sessions.
  • Free guest passes for members.
  • New membership tiers designed to increase accessibility and support our non-profit mission.

Updated memberships

As a non-profit, our goal is to make yoga & wellbeing accessible to all. Starting now:

  • There will no longer be a limited membership.
  • All current limited members will automatically move to our lowest-cost unlimited membership: £70/month.
  • Current unlimited members will stay on their plan, and receive 1 free guest pass per month.
  • We are introducing a supporter tier at £110/month, which helps fund our community programmes
    This tier includes 1 free guest pass per month plus 15% off workshops & retail.
  • Membership benefits for Tiers 1 & 2 remain unchanged, with 10% off workshops.

What to expect next

Our new booking system goes live tomorrow, so you’ll have a few days to get used to it. Some of the membership changes won’t fully take effect until 1st October, so please bear with us as we make the transition.

We know change can take some adjustment, but we’re confident Momence will provide a much smoother experience than Mindbody. If you have any questions or run into any issues, please reach out, we’re here to help.

Thank you for your patience, support, and for being part of our Calm Crew. We’re so grateful to have you with us on this journey.

With warmth and gratitude,

The Calm Crew Team